Ragent is an autonomous scoping engine built for Engineering teams. You drop in messy inputs—PRDs, meeting transcripts, rough feature notes—and Ragent interrogates the logic, finding missing edge cases, contradictory rules, and unhandled states. It then structures a Jira-ready backlog (Epics, Stories, Tasks) so you can stop writing tickets and start shipping.

Getting started is simple: 1) Drop your messy requirements or notes into Ragent. 2) Ragent's intelligence layer will automatically identify architectural gaps and prompt you with clarifying questions. 3) Once the logic is solid, Ragent generates a clean, structured backlog. 4) Push directly to Jira Cloud with one click.

Paste anything: rough feature briefs, product requirements documents (PRDs), meeting transcripts, or architecture notes. Ragent excels at parsing unstructured human language and interrogating it for logical completeness. Document upload (e.g. PDF, Word) is on our roadmap.

No. You can create, refine, and manage tickets in Ragent without Jira. Connect Jira when you're ready to export your finalized backlog; until then, everything safely stays in Ragent.

Ragent is not an autocompletion tool. It operates as an autonomous scoping engine that actively interrogates your requirements. It catches edge cases, identifies contradictory logic, and ensures your stories are watertight before a line of code is written—preventing expensive scope creep mid-sprint.

Yes. Provide context in your workspace and answer Ragent's clarifying questions to specify your team's conventions. The system adapts to your organization's terminology, Definition of Done, and agile processes so generated tickets align flawlessly with your standards.

Ragent limits hallucinations by explicitly asking for clarification whenever it detects ambiguous logic. You maintain full oversight, reviewing and refining everything in the staging environment before pushing to Jira. If you're not satisfied, you can explicitly guide changes (e.g. 'Add a state for unauthenticated users').

Absolutely. Review and edit every ticket manually in the app or refine them systemically (e.g. 'Add Gherkin acceptance criteria to all frontend stories'). When you're ready, click export and watch your Jira backlog populate instantly.

Security is our top priority. All data is encrypted in transit and at rest using enterprise-grade encryption. We follow SOC 2 Type II compliance standards and implement strict access controls. Your data is never shared with third parties without explicit consent.

Your data is stored in secure, enterprise-grade cloud infrastructure with geographic redundancy. We use industry-leading cloud providers with robust security certifications and compliance frameworks.

Yes, you have full control over your data. You can delete individual projects, chats, or your entire account at any time. Deleted data is permanently removed from our systems within 30 days, in compliance with data protection regulations.

Yes. Ragent features native Model Context Protocol (MCP) integration. This allows our autonomous scoping engine to securely query your existing Jira tickets and Confluence pages in real-time, bringing live architectural context directly into the scoping session. No copy-pasting allowed — context flows in automatically.

Yes. Using our MCP integration, Ragent can read and ingest your existing Confluence architecture documentation, PRDs, and team knowledge base articles to ensure the generated backlog strictly complies with your historical engineering decisions.

Ragent supports Jira Cloud via Atlassian's secure OAuth, allowing both ticketing export and MCP querying. If you use Jira Server or Data Center, contact us to confirm support for your setup.

While we prioritize our native MCP integrations for deep context querying, a RESTful programmatic API is currently on our roadmap for custom enterprise integrations.

Connecting Jira is simple: 1) Go to Account (in Settings) or click 'Connect Jira Account' in the workspace header, 2) Click 'Connect Jira Account', 3) Sign in with your Atlassian account in the popup and authorize the connection. Your projects will then be available in Ragent. The process usually takes under two minutes.

Yes. Depending on your plan, you can connect multiple Jira organizations (up to 5 on supported plans). Manage and add connections under Account Settings > Jira Integrations.

Ragent uses OAuth 2.0, the same secure standard used by Slack, Figma, and other tools you already use. When you connect, you sign in with your Atlassian account in a popup. Atlassian shows you exactly what Ragent can access before you approve. We never see or store your Jira password.

Ragent reads and creates issues only in the projects you choose. We never access admin settings, billing, or user management. Ragent can only access Jira spaces you already have permission to use. You control which projects are connected.

Go to Account > Jira Integrations in Settings. Click Disconnect next to the Jira account you want to remove, or Disconnect All to remove all connections. Disconnecting removes Ragent's access immediately. You can reconnect at any time.

We offer in-app help and documentation, email support, and priority support for enterprise customers. For complex issues we can arrange video calls. All support is provided by our technical team.

Ragent offers flexible pricing including a free tier, team plans, and enterprise solutions. Billing is based on users and usage. Enterprise customers can choose annual billing with volume discounts.

Yes. We offer a free trial with full access to all features. Your trial duration may be extended with a valid referral code. Enterprise customers can request a personalized demo. Contact us to schedule a demo for your use case.